KinReel PLUS

YOUR FAMILY’S STORY, SAFELY KEPT

Account & data deletion

Request removal of your KinReel account, or clear watch history while keeping your account.

Choose what to remove

Sign in on the web and select the request in Account & privacy. You do not need to reinstall the TV app.

Open my account requests

Cannot sign in?

Email reese@kinreel.us from your account email. Tell us whether you want your account and related personal data removed, or only your watch history cleared. We will verify the request without asking for your password or card number.

What happens next

  1. KinReel records and verifies your request.
  2. We confirm which personal records and viewing access are affected, including comments, device connections, voice recordings, transcripts and linked contribution records where applicable, and address any active subscription separately.
  3. We complete the agreed deletion and explain any retained records or backup handling before closing the request.

Shared family videos, the archive owner’s originals, and another member’s data are not erased by submitting this form. If your concern is about a particular video, use its report action or include its title in your email.

Security, billing, dispute, and request records may need to be retained. We will identify applicable exceptions in the response. Until KinReel confirms completion, the request is still pending.